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Drop us a line Monday - Friday. Our team is here to help!

Rumpl NZ

Find the answers you are looking for to keep your adventurous side and equipment on the move!

Rumpl Help Centre

Thank you for your order!  Our team is working hard to get your order ready for disaptch. About 1-2 business days—and soon your package will be doing its best impression of a jet plane on its way to you.

Once dispatched check your inbox for your shipping confirmation email, complete with tracking details. 

Now, about that spam folder: It’s like the Bermuda Triangle for emails, isn’t it? Sometimes our messages decide to take a vacation there. So, do a quick check just in case our shipping confirmation got a little lost in the digital wilderness. If you find it, give it a warm welcome back to your inbox!

In the meantime, imagine your order doing a happy little jig in our warehouse. It’s excited to meet you! 

I need help with discounts and restocks

I need help with an existing order

What is your shipping/return/exchange policy?

How should I wash and dry my Rumpl?

How warm is a Rumpl blanket?

What is your Rumpl Guarantee Warranty?